Home / Courses

Courses we offerNHS & Local Authority Mandatory Training Courses

Frontline health care training provides the courses listed below. We have helped multiple organisations turn around their training improvements there by adhering to their CQC requirements.


Privacy and dignity

This course will support to ensure that anyone who provides care to patients or service users understands the importance of duty of care and is skilled at dealing with comments and complaints. It will help people to distinguish and report incidents and deal with them in an appropriate fashion. It also covers the importance of privacy and dignity and how to practice it in all care work.
Course Content:

  • The definitions of dignity
  • What is best practice in privacy?
  • Key legalisation
  • Care and compassion
  • Roles and responsibilities in dignity
  • The dignity challenge consent 
  • Communication in practice
  • Patient choice
  • Dignity in nutrition and hydration
  • Pain management
  • Dignified personal care
  • Environmental barriers to dignity
  • Supporting patients to make informed choice
  • How do we protect dignity and privacy through physical environmental means? 
  • Staff barriers to affording patients with privacy and dignity
  • Overcoming staff barriers to delivering privacy and dignity
  • Organisational barriers to affording patients with privacy and dignity
  • Group of activities that may compromise dignity
  • Individuals vulnerable to loss of dignity
  • How to we protect patient’s dignity during care interventions?
  • How to promote dignity through communication
  • Self-reflective practice 
  • Privacy in practice
  • CQC and dignity
  • Best practice in providing dignified care
  • Whistleblowing
  • Research perspective

Course Duration: 2 Hours
Course Price: £ 40.00
Available Spaces: 150